On a platform that values privacy above all else, it’s surprising not to imagine that it would have a secret folder for you to save videos and pictures that hold a special place in your heart: My Eyes Only. It’s like having a secret diary with a lock on it; where you write all about your innermost feelings, thoughts, beliefs, dreams, and desires.
Now, imagine this: One day, you return from college and check the last drawer of your bedside cupboard, only to find the key to your diary’s lock missing from there. Wouldn’t you panic? Well, losing the password to your My Eyes Only folder on Snapchat is more or less the digital equivalent of it.
If you’ve found yourself in such a pickle, we’d be happy to help you out! Keep reading to find the solution to your problem.
How does changing My Eyes Only password work on Snapchat?
Before delving deeper into the matter, we’d first like you to show the way of how you can attempt to change your My Eyes Only password on Snapchat. Here’s a guide to walk you through the process:
Step 1: The first thing you’ll need to do is navigate to Snapchat’s mobile icon and select it to launch the app.
As the app opens and you find yourself on the Snapchat Camera tab, where you’re enabled to click and share snaps instantly.
Step 2: Towards the bottom section of this tab, where the capture button lies in the middle, you’ll notice an icon of two photos towards its left.
Step 3: As you give this icon a tap, you’ll be taken to your Memories, where all the snaps you’ve clicked and saved to date on the platform will appear.
Now, if you keep swiping right on this screen, you’ll be taken to three other tabs that are a part of Memories.
Currently, you’re on the Snaps tab; next comes the Camera Roll, followed by Stories, and finally, My Eyes Only.
It is in this last tab that your business lies. Swipe towards it.
Step 4: When you land on the My Eyes Only tab, you’ll see four empty circles on the top, below which, there will be a keypad with all the numbers on it.
Towards the bottom-right side of this screen, you’ll see small grey-lettered Options. Click on this link.
Step 6: Upon doing so, a menu will pop up on your screen with three options listed on it:
Change Password
Forgot Password
CANCEL
Now, whether you choose the first or the second option here, you’ll be headed down the same path.
First, Snapchat will ask you to enter your Snapchat password for privacy concerns.
Having verified that it’s you who’s attempting to unlock the My Eyes Only folder, it’ll take you further toward setting a new password for yourself.
But here’s the catch; before you can proceed with the final change, here’s a cautionary message Snapchat will show you:
When you forget your passcode you can no
longer access My Eyes Only.
If you would like to create a new passcode you
will lose everything currently saved to My Eyes Only.
There’s a Continue button following this warning as well, but would you really like to? That’s what we thought. Losing all the precious data that you’ve saved is not worth it. This is precisely why we’re going to show you a better path out ahead. Keep reading.
How to Change My Eyes Only Password on Snapchat Without Losing Everything?
Before we begin with this process, we’d like to inform you that this one is going to be longer and can involve some steps you weren’t expecting. So, keep in mind how important it is to get access back to you private folder as you proceed.
Let’s get started:
Step 1: In order to change your My Eyes Only password without losing all data stored within, you first need to head to your profile.
If you look toward the top-left corner of your Camera tab, you’ll notice there’s a thumbnail icon with your bitmoji on it. Giving it a tap will take you to your Profile.
Step 2: Upon landing here, skip immediately to the top right corner of the screen. You’ll find a cogwheel icon there; it’s linked to your account’s Settings on the platform. Give it a tap.
Step 3: As you land on your Settings tab, you’ll notice how it’s divided into multiple sections, with each having options of its own.
Keep scrolling down on the screen until you find the SUPPORT section.
Step 4: There are three options within this section, with the first one being I Need Help.
It is this one that you need to select next.
Step 6: Doing so will take you to Snapchat Support Center.
There’s a search bar at the top of this screen. Type this into the bar:
I forgot My Eyes Only password
Step 7: Afterwards, you’ll be taken to a tab where all the information regarding losing one’s My Eyes Only password is stored.
The gist of it is how you will end up losing everything in the process of changing. However, there is another useful message hidden here:
Learn what to do if you think your Snapchat account was hacked or compromised.
Your next step involves tapping on the hyperlink attached to this message. Because let’s be honest here; if the password you’re entering doesn’t work, there is a real possibility of someone having gotten in and changed it, don’t you think?
Step 8: You’ll find yourself on My Account is Compromised tab next. Here, in the introductory part of the content, you’ll find a hyperlink of contact support here.
Now, the final part can be a bit tricky. Our end goal here is to get a Contact Support form, but it’s not likely to appear on your first attempt.
For the first couple of times, instead of the form, you’re only going to get more of the same information. It’s no easy deal changing your My Eyes Only passcode, as you might’ve gathered already.
Anyhow, after having repeated the loop of a compromised account 3-5 times, you’ll land on this form. There are four empty fields on this form, wherein you need to fill in your Snapchat username, registered email address, and phone number, respectively.
In the final field, you need to describe the problem you are facing with the lost password. To show authenticity, you can provide your verified ID that validates your account ownership.
Then, begin to describe how your account may have been infiltrated by a stranger who has gotten access to your My Eyes Only folder. Also, mention here how the contents of this folder are extremely sensitive in nature, and it can be a great deal of nuisance for you if they get out.
If you sound genuine and authentic, they’ll revert back to you in no time. Just hold tight!
The bottom line
With this, we come to the conclusion of today’s blog. Our focus of discussion today was the My Eyes Only folder on Snapchat, and how problematic losing it can be for you.
We have also attached a step-by-step guide to getting through this problem without losing all your data, but bear in mind that it will take a while for your action to come to fruition. Until then, you have to act with patience so as not to do anything rash.
Are you struggling with something else on Snapchat? Check for a solution here!
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