There is a popular banter among social media users that “comments are often better than the content.” Funny and exaggerated as it may sound, it is quite true.
Think of all those innumerable times you have watched a funny YouTube video only to rush to the comments and laugh even harder. Think of the times when an interesting Instagram reel made you stop scrolling, and the first thing you did was see the comments and know others’ views. Now, imagine how these experiences would be without those comments.
You are likely already experiencing this imagination if you cannot see the comments on Facebook live videos. Comments are integral to any great content piece posted online, so it can be a real pain not to see these comments on a live video.
But worry not, we are here to lift the pain. Read on to learn how to fix this issue and bring live comments back.
Why are Facebook live comments not showing?
We can’t solve a problem without knowing why it occurs. So, let’s discuss the reasons why you may not be seeing comments on Facebook live videos:
Reason 1: It’s a Connectivity Issue
A connectivity problem might be the least surprising—and perhaps the most boring—reason behind a technical issue. But it is just as troublesome as any other. If your network is slow or unstable, you are in for a lot of problems, and comments not loading is just one of them. However, the good news is that fixing a network issue is generally quite easy, as we’ll see in a while.
Reason 2: Your App Has a Bug
If a network problem is the most boring cause for making comments disappear on a live Facebook video, a bug or glitch within your Facebook app is the most common one. Bugs can creep into any app and cause problems with any part. So, it is possible for live comments to get hidden due to a bug or any other technical problem with the app.
Reason 3: Facebook is Down
Server downtimes, when they occur, usually affect all the users of a region. While you can’t do anything to solve a server problem, you can find out if that’s the case by contacting your friends and asking them if they are facing the same issue. Or, you can go to a monitoring website like Downdetector, search for Facebook, and check if there’s been a sudden surge of user reports suggesting a server issue.
There is a popular banter among social media users that “comments are often better than the content.” Funny and exaggerated as it may sound, it is quite true.
Think of all those innumerable times you have watched a funny YouTube video only to rush to the comments and laugh even harder. Think of the times when an interesting Instagram reel made you stop scrolling, and the first thing you did was see the comments and know others’ views. Now, imagine how these experiences would be without those comments.
You are likely already experiencing this imagination if you cannot see the comments on Facebook live videos. Comments are integral to any great content piece posted online, so it can be a real pain not to see these comments on a live video.
But worry not, we are here to lift the pain. Read on to learn how to fix this issue and bring live comments back.
Why are Facebook live comments not showing?
We can’t solve a problem without knowing why it occurs. So, let’s discuss the reasons why you may not be seeing comments on Facebook live videos:
Reason 1: It’s a connectivity issue
A connectivity problem might be the least surprising—and perhaps the most boring—reason behind a technical issue. But it is just as troublesome as any other. If your network is slow or unstable, you are in for a lot of problems, and comments not loading is just one of them. However, the good news is that fixing a network issue is generally quite easy, as we’ll see in a while.
Reason 2: Your app has a bug
If a network problem is the most boring cause for making comments disappear on a live Facebook video, a bug or glitch within your Facebook app is the most common one. Bugs can creep into any app and cause problems with any part. So, it is possible for live comments to get hidden due to a bug or any other technical problem with the app.
Reason 3: Facebook is down
Server downtimes, when they occur, usually affect all the users of a region. While you can’t do anything to solve a server problem, you can find out if that’s the case by contacting your friends and asking them if they are facing the same issue. Or, you can go to a monitoring website like Downdetector, search for Facebook, and check if there’s been a sudden surge of user reports suggesting a server issue.
How to fix Facebook live comments not showing?
Comments not appearing on live Facebook videos are nothing new. But that’s good news because it means we have the collective experience of several people to understand this issue better and, therefore, solve it quickly.
Here are some fixes that have worked for others and, therefore, may also work for you:
Fix 1: Unhide The Comments
First off, let’s make sure that the issue exists. Sometimes, the live comments may not appear simply because they are hidden. If that’s the case, you will see a little Upward-Facing Arrow (^) in the lower-left corner of the screen as the video plays. Tap on this arrow to see the comments.
Fix 2: Fix Your Network Connection
If you can’t see live comments on Facebook even after unhiding them, fixing any possible network issues should be the first step. Here are a couple of steps that can solve a network issue:
- Turn on Airplane Mode. Keep it turned on for a while, then turn it off and reconnect to the internet.
- Switch your network connection to a different, stronger Wi-Fi network. Or better yet, switch from Wi-Fi to Cellular Data or vice versa.
Fix 3: Clear the Cache and App Data
Technical glitches can often interfere with the app’s proper functioning and cause issues with live videos and comments. While there are several ways to debug an app, the first step is to clear its saved data. Here’s how:
Step 1: Open your phone’s Settings App.
Step 2: Scroll through the Settings screen and select Applications. This option will take you to a list of apps installed on your phone.
Step 3: Go through the list and select Facebook to land on the App Info screen.
Step 4: Select Storage to view the storage space Facebook occupies on your phone.
Step 5: You will find the Clear Data option at the bottom. Tap on it to clear Facebook’s saved app data.
Step 6: Log back into your Facebook app and see if the live comments are visible now.
NOTE: You cannot clear an app’s saved data on an iPhone, but you can delete and reinstall the Facebook app for an equivalent effect.
Fix 4: Update the App
Bugs often don’t go away even after you clear the app data. In such cases, a more effective way is to update your Facebook app to the latest version using an official source like the Play Store or App Store. App updates come with several bug fixes and hence can make comments reappear.
Fix 5: Downdate the App
Sometimes, an app update can do the opposite of what it’s supposed to do. So, ask yourself: Have you recently updated your Facebook app and started getting this issue? If so, it can help to uninstall it and download an older version.
To download an older version of the Facebook app, you can go to Uptodown and search for Facebook. The website provides the latest as well as older versions of apps. Check the release date of each older version and choose a version from a time when you didn’t have the issue. Once you install the APK file and log into the app, you can check if the issue is resolved.
Fix 6: Log Into a Different Facebook Interface
Switching to a different interface can help you see the live comments till the time the issue exists. If you generally use Facebook on the mobile app, try using the following interfaces and see if the comments are visible there:
- The mobile website.
- The desktop website.
- The desktop app.
- The Facebook Lite app.
One of these interfaces will likely show you the live comments.
In the End
Being unable to see the live comments on Facebook live videos is as frustrating as it sounds. But the good news is that most times, you can fix this issue without much hassle.
Sometimes, the comments may get hidden, so all it takes from you is unhiding them with one tap. Other times, the problem can arise due to a connectivity issue, technical glitches, or bugs. You can deal with them by following the troubleshooting steps mentioned above.
Try these fixes and tell us which one worked for you. And don’t keep these fixes to yourself; share the blog with your friends, too!
Also Read:
