Have you ever been excited to spam your Messenger story, only to find yourself caught in the never-ending “Sending” loop? Yes, it successfully kills the mood, and all you can do is watch helplessly, hoping the story will somehow upload.
Don’t worry; you’re not alone if you experience this problem frequently using Facebook Messenger. In today’s blog, we’re investigating the causes of the Messenger story getting stuck on sending. We’ll also discuss some quick fixes to help you escape this issue.
So, what are you waiting for? It’s time we know how to fix the Facebook Messenger story stuck on sending. Let us dive right in.
How to fix Facebook Messenger story stuck on sending?
There are several possible causes why your Facebook Messenger stories are stuck on sending. Before using several troubleshooting techniques to fix the issue, you must first get to know the reasons behind the problem.
We have identified five primary reasons causing this error:
Bigger file size
Unstable or no internet access
App bugs
Server failures
Outdated Facebook Messenger
There are solutions to each of these issues in the section below; have a look at them and decide which one applies to you.
Remove and Repost the Story
Let’s assume that your story is still stuck on sending, even after a few minutes, due to a larger file size. Now what?
We understand that while images may post quickly at times, video clips may take longer. But how long should you wait, and how long is too long?
As you can see, even if the clip is excessively long, it shouldn’t take more than a few minutes. It’s time to get into action if you’ve been unable to upload your story.
Immediately remove the story and post it again. Hopefully, it will fix the problem.
Is Your Internet Stable?
The most frequent cause of the majority of your app’s functionalities not working is your inconsistent internet connection. How do you think Facebook Messenger will work if your internet is unstable or turned off?
We know many of you here might assume it to be a silly cause, yet you can’t ignore it. Check your Wi-Fi or mobile data speed and make sure you have a steady internet connection.
Update the Application
How long has it been since you updated the Facebook Messenger app in Google Play or the App Store? We think it was too long, or maybe you simply can’t recall.
You have to ensure your Facebook Messenger app is updated to the latest version. Updates frequently include bug fixes that fix problems. Hopefully, updating the app will help fix your story stuck on sending, too.
Restart the Device and App
When your app or even your device slows, what is the one thing you always make sure to do? You restart them, we believe.
Well, you must follow the same strategy here, too, to see if it helps your case. You must first close the Messenger app and reopen it. Refreshing the app might help fix any temporary issues.
But occasionally, this is insufficient, so you have to restart your device to fix a variety of software bugs. After turning it off, give it a little period of time, and then turn it back on.
Try uploading the story again in Messenger. If it doesn’t get stuck throughout the sending process, the problem has been resolved.
Clear Your App Cache
Did you know that cache has the power to efficiently decrease the processing speed of your application? Yes, they can affect any app, and it looks like your Messenger app is facing the heat this time.
Your story stuck on sending is one of the many outcomes of you not clearing the cache. Whether you use an Android device or an iOS one, be sure to empty your cache.
Here’s a general how-to for clearing an Android device’s app cache:
Step 1: Go to Settings, find the Apps option, and tap on it.
Step 2: Look for Manage Apps and give it a tap next.
Step 3: Locate and choose Messenger.
Step 4: Navigate to the Clear Data option and select Clear Cache.
Step 5: Tap on OK to confirm the process.
Note: The steps may vary depending on the phone model you use.
Look for Any Server Outages
You’ve exhausted every option to resolve the problem, but the story is still stuck on sending. That’s a big nuisance, but have you considered the possibility that Facebook is the source of the problem?
Yes, it is true that Facebook Messenger occasionally fails without any warning, just like any other application. See if any other users have reported this problem or service disruptions.
You can use websites tracking service status or social media to get the information. Go to Twitter’s trending area and search for #Messengerdown to get instant updates. The only thing you can do if users are reporting issues is to wait for the app to start functioning normally.
Connect with Messenger Support
Sadly, none of the fixes we’ve mentioned so far have worked for you if you’re here. But you can’t give up just yet since it’s high time we make a significant move.
Yes, if you need any more help, you should get in touch with Facebook Messenger Support. Depending on the specifics of your issue, they might be able to offer you tailored advice.
Here’s how to go about it:
Step 1: Open the Messenger app on Facebook.
Step 2: The upper left corner displays your profile icon. Press the icon.
Step 3: Select the Report Technical Problems option at the bottom of the page.
Step 4: Tao the Send button after providing a detailed issue description.
Wait for the technical staff to get in touch with you so they can resolve the issue.
In the End
As you can see, Facebook Messenger users having their stories stuck on sending on the platform is not a major problem. Common fixes exist to assist you in resolving the issue.
Before contacting Messenger help, you might want to remove and reinstall the Messenger app. If a corrupted installation is causing the issue, this may be helpful. But if nothing appears to be working, you may rely on the Facebook Messenger help team. They’ll support you in solving the problem.
Did you find the answers we posted on the blog to be satisfactory? If they have been helpful to you, please let us know in the comments. You can share your experiences in the space below. Please visit our website for other tech-related tricks and advice.
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