Quiz time: The Story feature was the brainchild of which social media platform? Those who have guessed Snapchat are correct. This picture-sharing platform, famous for its secrecy, was the first one to launch stories on social media. It has also earned quite a handsome profit for the same. Equally popular on all platforms today, stories are quite the hit among millennials and gen-Z alike. And no platform offers as much customization and creative editing options on stories as Snapchat. This is another reason why Snapchat and stories go so well.
If the netizens like something, they can quickly get agitated when it runs with glitches, restricting them somehow by disappearing buttons, lost content, an issue with uploads, and so on.
In this blog, we’re going to help you decode why your Snapchat story was suddenly removed or lost somehow, and you want to know why.
Why Did My Private Story on Snapchat Disappear or Delete?
We’ve already talked about Snapchat stories and how awesome they are above. Now, let’s focus on their kinds; there are two types of Snapchat stories: Shared stories and Private stories.
As you can gather by the names alone, the first one is meant for all your audience, while the second one is just for a select few.
So, it’s natural to assume that any user would be more attached to a story they upload privately than one shared communally. If it was meant just for your closest circle, it must’ve been important to you.
With that in mind, if these private stories start going poof one fine day without any warning, wouldn’t that bother you even a little? Our guess is it’d bother you a lot.
After all, means of interaction aside, all of us want to enjoy a seamless experience on platforms where we go to spend our free time – including social media.
So, if you find that something that you had uploaded meaningfully was deleted of its own accord, you’d be right to be upset. The disappearance of users’ private stories on Snapchat recently is one such concern.
The first thing you need to know about this issue is that you’re not in it alone; there are hundreds of other users that have faced the same problem recently. A large number of them have even talked about it on their Twitter handles.
If you’re an active Twitter user, you have seen the trending posts already. However, why does this problem occur in the first place? Let’s find out:
Reason #1: It was a glitch on Snapchat’s servers
There’s no denying that Snapchat has a rather large cloud platform; there’s just so much data that it needs all hands on deck to function smoothly without losing anything. How they find time to think of updates and implement them is beyond us.
Anyhow, when a bunch of geniuses is working under immense pressure, they’re bound to have some slips along the way, regardless of how genius they might be. In fact, even automated processes could get stuck up if there comes an error in their coding.
One such glitch took place recently when a lot of Snapchatters reported to find the private stories that they had uploaded to be missing all of a sudden.
Now, most people would ask when they uploaded those stories. After all, they’re just up there for 24 hours, and vanish automatically afterward. But NO, these stories were well within their validity period; some were posted mere minutes ago.
In response to their complaints, Snapchat politely replied that the issue had been resolved; and that if more help was required, you could reach out to them. This is exactly what you need to do right now: Reach out to them! You can easily do this from the Help Center tab of your app.
Reason #2: Could it be the content of your story that got you into trouble?
Another second reason behind the disappearance of your private story could be its content.
As you should know already, all social media platforms have a set of rules, principles, and guidelines they expect the users to follow to continue to provide a safe, positive, and productive space to their creators and audience alike.
The content that you upload on this platform, be it in the form of snaps or stories, should not be harassing, violent, exploitive, threatening, or terrorizing in nature. It should also not demean or defame any religion, caste, culture, ethnicity, or nationality.
These are just some of the vital things to keep in mind while uploading content on Snapchat, you can read more about them here.
Coming back to the point, if your content appears to be in violation of any of these guidelines, or someone reports it to be so, the Snapchat Support Team will track the red flag, investigate the matter, and can even remove it if they deem it fit.
This could have happened to your private story as well; it’s just a possibility worth exploring. It’s no big deal to recheck your story with a fresh perspective, is it?
If you’re 100% sure that your story has violated no guidelines, you can always try re-uploading it and see if it sticks this time. However, keep in mind that if there is something violating in it, trying to upload it multiple times will only add to your worries.
A quick recap
Phew! All that was a lot to take in, wasn’t it? We bet you feel like you learned quite a lot about Snapchat and its policies today. There was also an elaborate discussion of how error on Snapchat’s server end has also been known to result in such glitches.
We hope you can now successfully upload your private story to Snapchat. If there’s something else that we can help you with on social media, please feel free to reach out to us in the comments section below!
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